The ITIL 4 CDS course is a freestanding qualification but is also a Specialist module of the ITIL 4 Managing Professional (ITIL MP) stream. This course does not cover the technical aspects of service management. Instead, it discusses the necessary activities across all four dimensions of service management to create and manage effective and streamlined services. Accordingly, the CDS module is suited to experienced ITIL practitioners responsible for the design, development, delivery and support of IT-enabled services and digital products and services, including:
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The Managing Professional (MP) has been created for IT practitioners working within technology and digital teams across businesses. It provides practical and technical knowledge about how to run successful IT-enabled services, teams, and workflows.
The purpose of the SIAM Foundation Certificate is to certify that the candidate has gained knowledge of the SIAM terminology, structure and basic concepts and has comprehended the core principles of SIAM practices. The participants of the SIAM Foundation Certificate course are drawn from professionals worldwide, who have an interest in the practices of SIAM. Furthermore, it also targets practitioners that want to implement this methodology in an organisation, particularly those professionals who are already working with IT Service Management processes. 2ff7e9595c
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